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Job Title:  Senior Prod & Tech Consulting

Location: 

Bogota, Distrito Capital de Bogota, CO

Remote Options (if applicable):  Flexible remote options

Req ID: 56211

Job Family: Information Technology/Software Development

 

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Job Description

 

Provides extensive, highly structured consulting engagements across a range of disciplines. Establishes and employs standard sales techniques and operational best practices in delivering consulting engagements, including (as needed) problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and deployment. Ensures close coordination of efforts with sales and account teams, including renewal and conversion processes, acquisitions, global expansion and RFP responses.

 

Provides project management guidance and oversight of key engagements to ensure successful implementations. Determines the viability of customer-driven requests for computer-related systems, third party tools and connectivity solutions including front, mid and back office. Ensures team provides status to the field on product updates, enhancements/service changes as well as technical/business presentations to customers. Works with customer technology personnel to ensure a smooth migration from other GDS systems to Sabre, including any integration of third-party technologies

Job Requirements

  • Proficient Sabre host knowledge
  • Escalate directly to technology
  • Ability to absorb knowledge easily over a short period of time
  • Attention to detail and ability to multi-task 
  • Excellent team skills - ability to work as part of a global team to solve customer issues
  • Excellent customer service skills - possess a “can-do” attitude, ability to interact with internal and external customers in a positive and friendly manner
  • Excellent communication skills, written and verbal
  • Decision making skills - take logical steps to diagnose a problem, able to break down complex issues into manageable tasks
  • API and SR360 SDK Knowledge

Benefits

  • Work in modern Zonamerica campus alongside all the amenities it has to offer!
  • Annual Performance bonus plans
  • Development opportunities in country or globally
  • We offer a competitive private health insurance for employees and eligible children 
  • Extra Paid Time Off (5 extra days each year) 
  • 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers) plus up to 1 year maternity shifts 
  • Daily meal allowance
  • Life Insurance 
  • Corporate Social Responsibility opportunities
  • Recognition and acknowledgement programs
  • Fun employee engagement and development events

 

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

 

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Job Segment: Consulting, Testing, Project Manager, CSR, Technology, Management