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Senior Business Analyst

Date: Dec 9, 2018

Location: Montevideo, UY, CP91600

Company: Sabre

Req ID: 42915

Job Family: Information Technology/Software Development

 

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description

AirVision Revenue Manager Senior Business Analysts are members of a techno-functional team specialized in implementing and delivering AirVision Revenue Management and other pricing optimization solutions for various airlines. Delivery Business Analyst will also be the Subject Matter Expert on these solutions, and will be involved in training airline analysts on the tools.

 

Responsibilities:

 

  • Will be involved in end to solution implementation life cycle as a Subject Matter Expert (SME) starting from Interactive Pilot Assessment (IPA) through transition to customer care.
  • Will develop a thorough understanding of the application’s user interface, both from functional and business process standpoint, in order to train airline analysts and also help in solution adoption into customer’s business processes.
  • Will attend onsite customer meetings as a Subject Matter Expert (SME) and participate in Interactive Pilot Assessment (IPA) meetings and understand customer's business processes.
  • Works collaboratively in a team environment with project managers, account managers, implementation and development resources to meet customer expectations regarding solution implementation, issue resolution during solution adoption phase, and also resolution of maintenance issues / service requests post production cutover.
  • Will lead the data gathering process prior to solution implementation phase.
  • Will perform data validation checks in the context of AirVision Pricing and Revenue Management solutions at all stages of solution implementation and delivery
  • Will identify the best practices adopted by customers during the interactions and communicate the same to Solution Management teams to enhance AirVision Pricing and Revenue Management solutions
  • Excellent written and verbal communications skills, to serve as lead conduit between developers, architects, designers and with external and internal customers Will help Customer care team in resolving maintenance SRs
  • Demonstrates effective teamwork skills.
  • Operates under general direction with minimal oversight
  • Ensures that approved methods, processes, and tools are consistently used.
  • Shall mentor/train new business analysts on the solution and processes.

Job Requirements

Preferred Experience / Skills:

  • 3+ years experience working in Revenue Management for an airline using O&D revenue management solutions, or similar experience
  • Bachelor's degree or equivalent technical experience strongly desired.
  • Proven Analytical skills.
  • Good understanding of database concepts and working knowledge of SQL; basic understanding of noSQL databases is an advantage
  • Basic knowledge of Unix commands
  • Must be organized and be able to multi-task and work in all areas as needed.
  • Prior experience/knowledge on Forecasting and Optimization techniques is an advantage.
  • Proficient English written and oral communication skills. Command of a second language is an advantage 
  • Identify problems and be able to determine when appropriate escalation is required
  • Must be willing to travel 10-50% of the time

 

Preferred Technical Skills

  • DBMS: Oracle, MongoDB
  • Operating Systems: UNIX
  • Microsoft Tools: Microsoft Word, Excel, PowerPoint
  • Tools (desired, not strictly required): SAS Enterprise Miner, SQL Developer, Studio 3T, R
  • Programming languages and other tools (desired, not required): C++, Java, AWK

 

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Employee Relations Department at employee.relations@sabre.com

 

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW

 

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