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Job Title:  Principal Program Manager


ZonAmerica, Montevideo, UY

See our Internal Hiring Process on the People Team intranet.

Job Description

A Service Line Leader that works with Offering Management to design, develop, implement and deliver Sabre services for the travel industry.

Reporting to the Service Line’s Director/VP, this position with global coverage would have the following responsibilities :

⦁    Maintain and report Service Line leads, opportunities and deals up to VP-level.
⦁    Manage Care specific service and revenue pipelines and host regular meetings within Care and Offering Management.
⦁    Coordinate Care internal efforts in service design and delivery with Care management.
⦁    Closely collaborate with Offering Manager to identify and prioritize new market opportunities.
⦁    Closely collaborate with Offering Manager and subject matter experts in designing, developing, standardizing, implementing and delivering new services.
⦁    Lead meetings and/or cross-functional working groups to achieve critical milestones of service design, development, implementation and delivery.
⦁    Act as the voice and advocate of the Service Line within PSCS, Product Management, Sales & Account Teams.
⦁    Support other teams to prepare RFI, RFQ or RFP requests as needed.
⦁    Engage customers along with the Sales and Service Executives as needed.
⦁    Requires a high degree of technical understanding of the relevant Service Line as well as strong coordination skills.

Job Requirements


⦁    10+ years experience in technology or product consulting / implementation / Care.
⦁    Experience in launching products and/or service offerings for Enterprise B2B software (SaaS/Cloud/CRM) preferred.
⦁    Good Strategic & analytical thinking capability along with organizational skills are required.
⦁    Thought leader with strong PowerPoint/presentation skills and experience in working with and presenting to senior executives.
⦁    Excellent written and verbal communication skills.
⦁    Has interacted with senior management. Requires the ability to change the thinking of or gain acceptance from other team members in sensitive situations without damage to the relationships. 
⦁    Proven track record of leadership and high performance. Exposure to the travel domain from a technology standpoint a big plus.

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process.


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Career Position: Principal  

Hiring Manager: Russell Williams   

Recruiter: Gustavo Villalba 

Job Segment: Program Manager, Developer, Consulting, Manager, Cloud, Management, Technology