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Job Title:  Technical Support

Location: 

ZonAmerica, Montevideo, UY

Remote Options (if applicable): 

Req ID: 56458

Job Family: Information Technology/Software Development

 

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Job Description

 

Technology that powers travel

 

Sabre is a technology solutions provider to the global travel and tourism industry. We offer a broad range of technology solutions including, data-driven business intelligence, mobile, distribution and Software as a Service solutions which are used by travel suppliers (airlines, hotels, car rental outlets, railways, cruise lines and tour operators) and travel buyers (travel agencies, travel management companies and corporate travel departments) to plan, market, sell, serve and operate their business.

 

Headquartered in Southlake, Texas, USA, Sabre employs approximately 10,000 people in approximately 60 countries around the world. We serve our customers through cutting-edge technology developed in six facilities located across four continents.

 

The company operates three brands/businesses: Sabre Airline Solutions, Sabre Hospitality Solutions, and Sabre Travel Network.

 

Sabre Travel Solutions 2.0

 

Sabre’s Travel Solutions 2.0 (TS) business offers a broad range of software and data solutions to help airlines market themselves, sell products, serve customers and operate more efficiently. 

 

Travel Solutions services approximately 225 airlines including network carriers, hybrids and low cost carriers, primarily through Software-as-a-Service (SaaS) and hosted models, providing lower cost of ownership, flexibility, and scalability as airlines grow. The company also serves approximately 700 other customers including airports, cargo and charter airlines, corporate fleets, governments and tourism boards.

 

We are an IT technical team distributed between Dallas, MVD and BLR. We are responsible for the operations of the shared systems and software components that are used across different or all Sabre applications. 


General role description:

 

 

  • Works under general supervision.
  • Work on a wide range of technologies including Citrix, Amazon Web Services (ASW) and Google Cloud Platform (GCP).
  • Operate, deploy monitor and troubleshoot Linux Servers.
  • Operate, deploy monitor and troubleshoot Citrix.
  • Admin, configure and operate the tools used to monitor systems performance.
  • Comfortable troubleshooting customer reported issues.
  • Comfortable using a web based GUI to do day-to-day tasks.
  • Plan software installation/updates, operating systems patching and software packages deployment, in accordance with the policies and procedures established by Sabre IT Governance.
  • Develop and maintain a complete documentation of applications/systems configuration and internal procedures.
  • Work on projects with multiple teams through sabre.
  • Frequent interaction with other Sabre teams like Software Architects, Systems Engineers, Applications developers and Customers Care.
  • Participate in the rotational On Call phone support.

 

Job Requirements

 

'Must have' skills:

 

  • Linux Server Administration
  • AWS or GCP exposure
  • Advanced oral and written communication level in English
  • Proactivity, responsibility, collaboration and teamwork
  • Multi-tasking work capabilities
  • Good planning and organizational skills, capable of supporting planned timelines activities
  • Ability to research and learn new technologies with minimum supervision.


'Nice to have' skills:

 

 

  • Certification with AWS/Google cloud technology
  • Certification in Linux
  • Familiarity with ITIL, change, problem and incident management processes.

 

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.

 

Stay connected with Sabre Careers

 

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