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Job Title:  Product Specialist

Location: 

ZonAmerica, Montevideo, UY

Req ID: 53348

Job Family: Contact Center

 

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey!

 

 

Job Description

 

 

You will be involved in providing users with second level support to highly complex functional and technical systems, in a demanding environment thorough analysis, troubleshooting and diagnostics in a customer centric fast paced environment. We are looking for experienced individuals to join our Flight Plan Manager Application team.

 


Responsibilities:

 

  • Technical level customer support (front and backend)
  • Escalation of problems to shift supervisors
  • Implementation support of new customers
  • Willingness to work on shifts 
  • Work on projects, workshops and customer visits

Job Requirements

 

  • Willingness to travel up to 10% of the time
  • Strong MS SQL skills
  • Proficient in MS Windows Server, MS SQL Server, Clustering
  • Networking
  • Good team player
  • Excellent written and verbal communication skills
  • Fluency in English

 

Our Offer:

 

  • An interesting work environment within an international team
  • Ability to interact with customers from all over the world (Europe, Asia, USA, South America, Australia)
  • Ability to develop industry knowledge about airlines and flight operations
  • A critical position in a growing company using a market leading IT system
  • We are looking forward to welcoming you, because we know you will make a great addition to our team.
  • With your abilities. With your questions. And with your application!

 

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.


This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

 

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