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Job Title:  Billing Analyst


ZonAmerica, Montevideo, UY

Remote Options (if applicable): 

Req ID: 57272

Job Family: Contact Center


Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey!

Job Description


Agency Billing and Incentives Management 


We manage Sabre customers’ contracts with precision and care, bringing business relationships to life.


At the Agency Billing and Incentives Management team we measure our customers’ production and charges, produce and deliver invoices, make incentives payments according to contract terms and in compliance with internal and external audit requirements. 


In this role, you will be part of a global team and will get to analyze, generate and deliver valuable information to a wide network of stakeholders like Customers, Sales, Planning, Treasury, Audit, generating an extended network across the globe.


Main responsibilities:


  • Billing and Incentives Management for travel agencies worldwide.
  • Contract interpretation, quality and audit controls.
  • Accurate billing execution according to contract terms.
  • Order fulfillment.
  • Reporting and scenario analysis.
  • Storage of documentation, system setups and reporting. 


Job Requirements


Which skills do we need in Customer Business Support?    


  • Advanced English language (written and verbal) is required for this opening 
  • Advanced level of Portuguese, Italian, German or French will be considered a plus
  • Contract administration, accounting or back office background.
  • Attention to detail; passion for accuracy, problem solving and decision making. 
  • Computer software skills: MS Office; advanced use of MS Excel and MS Access knowledge will be considered a plus
  • SAP, Salesforce or other CRM Systems will be considered a plus
  • Effective communication 
  • Ability to multitask and work under pressure 
  • Excellent follow-up ability
  • Ability and desire to work in a fast-paced challenging environment


We are looking for sharp, curious and flexible candidates who are interested in developing their skills, collaborating with teams across different countries while contributing to build the best working environment.




We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.


This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.


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