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Technical application support for Flight Plan Manager

Date: Feb 26, 2019

Location: Vienna, AT, 1050

Company: Sabre

Req ID: 46130

Job Family: Information Technology/Software Development


Sabre Corporation is a leading technology provider to the global travel and tourism industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. Sabre posted $3.2 billion in revenue in 2014 and employs approximately 10,000 people globally through its three business units – Sabre Travel Network, Sabre Airline Solutions and Sabre Hospitality Solutions.

Job Description


Sabre is a global travel technology company serving the world’s largest industry — travel and tourism.

Sabre provides software to travel agencies, corporations, travelers, airlines, hotels, car retail, cruise and tour operator companies.


Flight Plan Manager combines complete data support services — notice to airmen (NOTAMS), weather, airport suitability and airspace restrictions — with real-time alerts, enabling airlines to manage by exception. The 4-D cost optimization functionality — route, altitude, speed and time — are simultaneously analyzed to create an optimal and with airspace regulations compliant flight path that accounts for fuel costs, CO2 emissions and delays.

You will be involved in providing users with second level support to highly complex functional and technical systems, in a demanding environment thorough analysis, troubleshooting and diagnostics in a customer centric fast paced environment. We are looking for experienced individuals to join our Flight Plan Manager Application 2nd level team, based out of our office in Vienna.


Product Specialist 24/7




  • Technical 2nd level support (front and backend)
  • Escalation of problems to shift supervisors
  • Willingness to work in 24/7 shifts
  • Work on projects, workshops and customer visits
  • Willingness to travel up to 25% of the time




  • Relevant university degree (e.g. in IT, aviation, engineering)
  • Strong MS SQL skills
  • Proficiency in MS Windows Server, MS SQL Server, Clustering
  • Excellent written and verbal communication skills
  • Strong ownership and interest in problem solving
  • Basic knowledge of networks
  • Fluency in English

Job Requirements




  • An interesting work environment within an international team
  • Ability to interact with customers from all over the world (Europe, Asia, USA, South America, Australia)
  • Ability to develop industry knowledge about airlines and flight operations
  • A critical position in a growing company using a market leading IT system


We offer an attractive benefits package that is appropriate to your qualifications and experience. You have the possibility to positively influence your yearly income through your individual contribution. Salary payments according the applicable IT collective bargaining agreement, minimum level ST1/Einstiegsstuffe at € 2.461 monthly, overpayment depending on experience and skills.
We are looking forward to welcoming you, because we know you will make a great addition to our team. With your abilities. With your questions. And with your application!


We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.


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