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Job Title:  Account Manager, Hospitality Solutions


Sydney, NSW, AU

Remote Options (if applicable): 

Req ID: 57025

Job Family: Sales


Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Role Summary


Sabre Hospitality Solutions (SHS) is an industry leading provider of ASP-based reservations solutions to the Hospitality Industry and a part of Sabre Holdings, one of the leading Travel Technology providers in the world.  Our team is rooted in hospitality and technology fuels everything we do. We are powered by innovation with a relentless dedication to maximizing revenue for every hotelier. With the power of one platform, we are evolving the way people experience hospitality.


We’re seeking an Account Manager to look after the commercial and operational relationship between Sabre Hospitality Solutions and an assigned portfolio of hotel customers. The position requires a customer-centric thought process as well as advanced sales skills.


Role Responsibilities

•    Under general direction, build and maintain long-lasting customer relationships and retain customers through renewals.
•    Focusing on both account management and sales opportunities with equal priority, negotiate contracts and agreements.
•    Identify revenue growth opportunities for the SHS organisation and for your assigned hotel portfolio.
•    Proactively seek to understand customers' revenue models, marketing strategies and long-term growth plans.
•    Perform audits, provide optimisation recommendations and educate customer of new or enhanced SHS product developments.
•    Remain current on industry topics and understand how they impact the customer.



Role Requirements


  • 3-5 years of experience in account management and/or account servicing, including upselling products and a strong track record of achieving sales targets.
  • Hospitality background preferred – CRS background or hotel chain/property background considered a plus.
  • Experience with GDS, CRS, Internet marketing, PMS, and/or revenue management a plus.
  • Experience in managing business relationships and driving growth with customers.
  • Skilled at creating presentations and conducting webinars with the ability to share a compelling company story and products to a customer.
  • Proficient in Salesforce and the Microsoft Office Suite.
  • Ability to work independently (remotely) as part of a team as well as independently with minimum supervision.
  • Some flexibility with working hours pending territory coverage and differing time zones.
  • Self-starter with the ability to learn quickly.
  • Strong time management, multi-tasking and organisational skills.
  • Fluent English communication (verbal and written) and strong interpersonal skills with the ability to communicate across all levels.



The duties and responsibilities described above is not a comprehensive list and additional tasks may be assigned to the employee from time to time. The scope of the job may change as necessitated by business requirements.



We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn


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