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Job Title:  Contributor Prod & Tech Consulting

Location: 

Sydney, NSW, AU

Remote Options (if applicable): 

Req ID: 59209

Job Family: Production and Project Management

 

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey

Job Description

A consultative techno-client engagement role, with an understanding of travel industry and agency workflow. Is able to understand a travel agency’s business from the perspective of technical & operational needs, pain points and opportunities to improve their business performance.

Has strong inter-personal skills and works in close partnership with commercial team to build relationship with customer and also advises on economic value of the recommended solutions. 

Manages a portfolio of large/ mid-size customers and supports the roll-out of strategic products. 

Hybrid work environment is fully supported.

 

Role and Responsibilities  
Stay up to date on Sabre tech and broader tech enhancements

  • Actively seeks information and learns, to ensure that at any point he/she up to date Sabre’s product strategy
  • Maintains up to date knowledge and understanding of Sabre’s core product platform and ancillary solutions
  • Maintains a broad understanding of technology concepts, industry trends and disrupters relevant to our business.

Customer relationship

  • Be the voice of the customer to Sabre Product/Marketing team by articulating ongoing solutions / investment requirements and associated business case
  • Maintains close working relationship with customer’s key stakeholders
  • Seeks and obtains information about Customers’ technology project portfolio and priorities including but not limited to regular engagements on workflow optimization, automation needs, etc
  • Proactively introduces Sabre products/solutions to optimize workflow and drive efficiency. Is able to conduct high level product demos as and when needed
  • Prepare and conduct regular customer reviews
    • Promote awareness and encourage adoption of new released functionalities and related benefit to customers’ business
    • Review product adoption and opportunities to optimise usage 
  • Manages customer perception by focusing on the customer success and benefits of adopting Sabre technology

Job Requirements

 

  • EXPERIENCE: Minimum 5 years of travel industry experience. Knowledge of travel agency processes and operational workflow would be added advantage.
  • Good knowledge of MS office applications especially Excel & Powerpoint 
  • Strong inter-personal skills to support customer engagement from initiation to execution for technical account management.
  • Strong analytical skills and negotiation skills
  • Organized- is able to multi-task and prioritize daily workload
  • Comfortable working in a matrix organization and virtually distributed team
  • Good command on written and verbal communication
  • Technical mindset and ability to adapt with change

 

Important: 

Disclaimer: The duties and responsibilities described above is not a comprehensive list and additional tasks may be assigned to the employee from time to time. The scope of the job may change as necessitated by business requirements.
 

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn

 

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