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Job Title:  Sr. Operations Specialist

Location: 

Southlake, TX, US

Remote Options (if applicable):  Flexible remote options

Req ID: 58729

Job Family: Marketing/Communications

 

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Job Description

 

This role has two focus areas:
Primary focus: Marketing operations focused on Product Marketing 
Secondary focus: Over time, potential to support, and ultimately drive, product marketing activities for select areas of the Sabre Travel Solutions product portfolio

 

Primary focus

As the senior marketing operations specialist, you will create and manage the operational infrastructure that enables the Product Marketing team to make plans, deliver results and measure success efficiently at scale. 

In this role, you will have the opportunity to collaborate with a diverse set of global stakeholders within and outside of the Marketing organization. Within Marketing, you will work day-to-day with Product Marketing Managers and members of the Marketing Leadership Team (MLT). Beyond Marketing, you will collaborate with other Sabre teams, including finance, sales operations, web, brand and procurement. Ability to build relationships and collaborate with stakeholders in a matrixed environment is critical to success.   

The ideal candidate is innately curious and excited to dig deep into operational and performance processes, systems, and data to assess current performance, identify improvement opportunities, and provide fact-based insights that help us improve. You thrive on simplifying complex, cross-organizational systems and processes to increase efficiency and demonstrate business impact.

 

Secondary focus

Over time, there may be opportunity for you to support – and eventually drive – product marketing activities for select areas of the product portfolio. Product Marketing increases awareness and adoption of Sabre products by educating our enterprise sales teams and our customers. To accomplish this objective, you would help liaise with product managers; develop product value propositions and campaign messaging; create customer-facing collateral; and help enable Sabre sales teams. 

 

What Excites You

  • Developing, tracking, strategizing, and enabling the Product Marketing team to deliver against its operating goals (go-to-market campaigns; enterprise sales training; event planning and execution, etc.)
  • Initiating, managing, and successfully executing new, cross-functional program management processes that increase alignment across Marketing and other Sabre teams.
  • Partnering with other teams and functions to improve efficiency, productivity, and performance.
  • Potential to develop product marketing skills. 

How you will contribute

  • The senior marketing operations specialist will be responsible for ensuring key systems, tools, and processes work seamlessly and effectively. Your primary responsibilities will relate to:
  • Processes: refine existing and define new processes related to go-to-market planning, product naming and taxonomy, sales enablement, event tracking, budgeting, product-related website content and marketing training. Create and maintain related documentation to support knowledge sharing within and outside of the Marketing team. 
  • Reporting and analytics: manage monthly, quarterly and annual budget processes on behalf of the Product Marketing team; create and manage dashboards for the Product Marketing team to track KPIs. Develop insights based on reporting and dashboards to help Product Marketing team enhance planning. 
  • Technology: use existing applications, (e.g., Microsoft Office suite, Salesforce, Pardot, etc.) to create and streamline reporting. Assess and implement additional marketing technologies, as needed. 
  • Product Marketing: Over time, there may also be potential to support product marketing work for select areas of the Sabre product portfolio. As these opportunities arise, you would help develop product value propositions and key messaging; customer-facing collateral; and sales enablement materials.
     

Preferred Requirements

  • Bachelor’s degree, or equivalent experience 
  • 2+ years Marketing Operations experience, ideally within sizeable B2B companies
  • General understanding of Product Marketing’s role and scope of responsibilities 
  • Highly proficient with: 
    • Microsoft Office (particularly Excel and Sharepoint)
    • Microsoft BI 
    • Tableau and/or Microsoft BI 
    • Salesforce
    • Pardot
    • Google Analytics and Data Studio 
  • Creating emails, landing pages, and forms using WYSIWYG/HTML editor
  • Interest in expanding your Product Marketing skill set and assuming product marketing responsibilities 
  • Demonstrate a “test and learn” approach to solving problems and an ability to distill complex issues into structured frameworks and action plans 
  • Experience working on budgeting activities and in close alignment with sales, sales ops and finance teams
  • Understanding of the Marketing Tech landscape, especially use of intent platforms such as Terminus, 6Sense or Demandbase
  • Able to translate data insights for business stakeholders. Solid understanding of data segmentation and targeting and the importance of data quality and consistency
  • Knowledge of Marketing Automation approaches to “Always On”, building nurture plays and developing lead and/or demand scoring models
  • Comfortable with ambiguity and able to independently organize and drive multiple projects with a set of global stakeholders 
  • Motivated, detail-focused, collaborative 
     

Benefits

  • Generous Paid Time Off (5 weeks PTO your first year!)
  • 4 days (one per quarter) of Volunteer Time Off (VTO)
  • 401k with 100% company match, fully vested in two years
  • We offer a comprehensive medical, dental and Wellness Program
  • Paid parental leave
  • An infrastructure that allows flexible working arrangements
  • Formal and informal reward, recognition and acknowledgement programs
  • Lots of fun and engaging employee development events
     

 

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at compliance.office@sabre.com.

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW

 

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Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

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