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Job Title:  Principal Program Manager- Business Continuity


Southlake, TX, US

Remote Options (if applicable): 

Req ID: 58536

Job Family: Information Technology/Software Development


Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Join our Journey



The Principal Business Resiliency Manager will work closely with Internal customers, management, and information technology teams to support the global Business Continuity and Critical Event programs. The candidate must be well-rounded with proven business continuity and Crisis management expertise along with strong communication and project management skills.

Key responsibilities of this role include, but are not limited to:

•Lead, guide and assist the creation, testing, and maintenance of business continuity BIA, BC plans and Crisis Management Plans, Playbooks etc. 
•Demonstrate a strong understanding of Operational risk and resilience, Business Process improvement methods as well as risk related control frameworks and practices 
•Maintains Program lifecycle planning including completion of Business Continuity and Crisis Management Plans.
•Coordinate and conduct BIAs and BCPs, Scenarios workshops, tabletop exercises with business units
•Provide support for development and delivery of training on business continuity and crisis management.
•Partner and facilitate with the business units and management on a quarterly/annual base on testing of plans and playbooks.
•Perform business continuity, Crisis risk/impact assessments and track and report progress on, or achievement of risk reduction activities. 
•Continue to develop and maintain policies, standards, procedures, guidelines and assist the Business continuity and Critical event Manager with developing and maintaining KPIs, KRIs and KCIs, Scorecard, Heat map, and Executive Dashboard.  Performance metrics; compile and deliver regular and ad-hoc reports and briefings to management, business and technology risk owners, and other audiences, as needed.
• Solid knowledge of IT and Operations Audit methodology
•Lead groups in documentation of Crisis event in Archer and ensure minutes for BC/CM meetings are provided.

Job Requirements



Bachelor’s Degree in Computer Science or Engineering or equivalent. 
•10 years of experience in business continuity program and planning methodology 
•Experience in business continuity planning; crisis management; cross-functional project management; internal communication; recovery tests and tabletop exercises.
•Active Certified Business Continuity Professional (CBCP) preferred.
•Proficiency and experience in performing Business continuity/Crisis risk/impact assessments in fast-paced environments.
•Experience in researching and supporting development of business continuity and Crisis management policies and standards.
•Experience using eGRC platform (Archer) is highly desirable.
•Experience developing and presenting Business continuity/Crisis risk performance metrics and reporting dashboards for executive, business and technical audiences.
•Solid verbal, presentation and written communication skills.
•Team leader/player; demonstrated ability to develop positive relationships and effectively communicate with Leaders, Business managers




•    Very competitive compensation 
•    Generous Paid Time Off (5 weeks PTO your first year!) 
•    4 days (one per quarter) of Volunteer Time Off (VTO) 
•    We offer a comprehensive medical, dental and Wellness Program 
•    An infrastructure that allows flexible working arrangements 
•    Formal and informal reward, recognition and acknowledgement programs 
•    Lots of fun and engaging employee development events 


Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW


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Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Testing, Program Manager, Event Planning, Computer Science, Business Process, Technology, Management, Hospitality