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Job Title:  Principal Business Process Design


Southlake, TX, US

Remote Options (if applicable): 

Req ID: 59434

Job Family: Information Technology/Software Development


Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Join our Journey

Seeking a thought leader who is passionate about project delivery and driving results through the art of business process design, re-engineering and business analysis. This position will be accountable for analyzing how business processes work within an organization and provides change leadership improvement methods to produce lasting changes resulting in quantifiable business results improvements. 


Accountable for
•    Drives requirements elaboration work-shops for complex and strategic technology related projects to gather appropriate business requirements and desires. 
•    Work with appropriate stakeholders to elicit, elaborate and capture functional and non-functional solution requirements. 
•    Develops and recommends new or revised internal business processes needed to meet business objectives. 
•    Analyzes and identifies business cost drivers related to key processes for successful operations 
•    Leverages knowledge of other industries performance indicators and processes. 
•    Facilitating discussion, decision making, and conflict resolution.
•    Publish, validate, and communicate captured requirements
•    Manage requirement lifecycle to ensure requirements remain current and valid. 
•    Responsible for assisting with the optimal design and implementation of technology and business process changes to improve each end-to-end business process.
•    Partner with the Product Owner to articulate Epics and deconstruct them into user stories.
•    Always thinking about how to do things better.
•    May mentor and direct work for less experienced Business Analysts.
•    Serving as Business Analyt or Business Process Engineer for more than one project or program 
•    May lead re-engineering team and act as project manager in some cases.
•    Exemplify the desired culture and philosophies of the organization. 

Job Requirements

•    A minimum of a business or technology related college or university degree.  
•    A minimum of 5 years’ experience optimizing end-to-end business processes such as Project Portfolio Management, Lead-to-Order, Order-to-Cash, Procure-to-Pay, and/or Recruit-to-Retire.
•    Have a very strong base of knowledge in many different technologies including CA-PPM, SAP, SuccessFactors, Boomi,
•    Must possess a strong
understanding of the platform. Experience working with Service Cloud, Sales Cloud and Client Portal/Communities is highly desired
• Administrator or Sales/Service Cloud certifications preferred
•    2+ years experience with configuration required
•    This role will often act as a business liaison within the business unit and corporate functional teams in business improvement projects.
•    Ability to work in a team-oriented environment that is fast-paced and demanding. 
•    Must be self-directed, have excellent initiative and organizational skills.
•    Ability to handle multiple demands with a sense of urgency, drive and energy. Work well under stress with the ability to deliver on time.


•    Very competitive compensation 
•    Generous Paid Time Off (5 weeks PTO your first year!) 
•    4 days (one per quarter) of Volunteer Time Off (VTO) 
•    We offer a comprehensive medical, dental and Wellness Program 
•    An infrastructure that allows flexible working arrangements 
•    Formal and informal reward, recognition and acknowledgement programs 
•    Lots of fun and engaging employee development events 


Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW


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Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Cloud, Business Process, ERP, SAP, Business Analyst, Technology, Management