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Job Title:  IT Operations Engineer

Location: 

Southlake, TX, US

Remote Options (if applicable):  Flexible remote options

Req ID: 60312

Job Family: Information Technology/Software Development

 

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Join our Journey

Our team is responsible for Ticketing Open Systems and Payment Open Systems. These are all applications supporting the ticketing features and Payment features outside of PSS. 
This rec will replace a Ticketing Open Systems Ops Engineer/Service owner.  Will require rotational daily and weekend oncall and flexible shift schedule to help cover/implement changes during the maintenance window. 
We are currently working on migration of  on prem linus OS apps to GCP(Google Cloud Platform), and supporting various TPF offload projects in addition to the operational work.   We are looking for a team member to add to the  Operations  team on ticketing who will be focusing on ensuring the stability and reliability of the systems, automated delivery, releases, and working with us on incorporating best practices, high quality and ensuring overall great customer experience for Sabre customers.
RESPONSIBILITIES:

 
•    Monitoring of alerts and taking action if needed updating incidents in PROD, CERT, INT
•    Implementing changes as needed during CR window 
•    Writing terraform scripts
•    Creating ci/cd pipelines
•    Validating connectivity
•    Creating requests in support of projects:
o    MQ intake forms
o    Firewall requests
o    Load balancer requests
o    DNS requests 
o    Cloud ops requests 
•    Release builds for the various apps and debugging issues, working with developers to resolve issues.

Job Requirements


•    Analysis, debugging and troubleshooting skills, persistence in problem solving
•    Good collaboration within the team and with teams up and across the organization 
•    Understanding of CI/CD concepts
•    Familiarity of Jenkins
•    Understanding of container orchestration technologies (Docker, Kubernetes)
•    Linux/UNIX knowledge, shell scripting, networking
•    Familiarity with monitoring and alerting tools  
•    Experience with Change Management process
•    Very good written and verbal English communication skills
•    Willingness to learn 

NICE TO HAVE SKILLS:

•    Working experience with Cloud technologies (GCP preferred)
•    Familiarity with Armada, Jenkins, Terraform, Maven 
•    Understanding of databases (relational, Oracle, Couchbase, Datastore)
•    Java development experience 
•    Experience with Sabre Change Management process, Service Now, runbooks 
•    Google SRE knowledge
•    Experience with Change Management process, SNOW, runbooks, 

Benefits

•    Very competitive compensation 
•    Generous Paid Time Off (25 days PTO your first year!) 
•    4 days (one per quarter) of Volunteer Time Off (VTO) 
•    We offer a comprehensive medical, dental and Wellness Program 
•    An infrastructure that allows flexible working arrangements 
•    Formal and informal reward, recognition and acknowledgement programs 
•    Lots of fun and engaging employee development events 

 

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at compliance.office@sabre.com.

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW

 

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Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Cloud, Change Management, Developer, Java, Linux, Technology, Management