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Job Title:  Director SRE


Southlake, TX, US

Remote Options (if applicable):  Flexible remote options

Req ID: 58329

Job Family: Information Technology/Software Development


Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Join our Journey

Site Reliability Engineering (SRE) applies software engineering techniques and discipline to production operations to improve reliability and ensure levels of performance that keep customers happy.  This SRE leadership role is focused on designing, developing, and maintaining variety of systems to support airline and other travel companies. The role will take primary responsibility for the reliability of a new set of travel product through closely working with development and product management partners to achieve outcomes our customers are happy with.

 What you will do?
•    Lead an SRE team consisting of product aligned SRE engineers
•    Inspire engagement and creativity
•    Foster teams’ growth
•    Mentor team members
•    Monitor processes and propose necessary changes to processes
•    Guide the teams through project implementation
•    Oversee application activities and customer inquiries
•    Evolve our maturity around workload and team capacity management.
SRE Director
•    Lead the evolution of the team into a high performing mature SRE practice.
•    Manage projects to develop automation and processes to enable teams to deploy, manage, configure, scale, and monitor their applications in data centers and in the cloud 
•    Actively participate in high level team activities such as suggesting architecture improvements, recommending process improvements, and conducting tool evaluations
•    Help solve business needs with technology by evaluating different technology options and vendor products
•    System troubleshooting and problem solving across platform and application domains - will be expected to participate in on-call escalations to troubleshoot customer facing issues.
•    Hands on investigation and act as an engineer as needed.
•    Takes ownership of end-to-end project and act as a delivery manager.

Job Requirements

•    Experience leading operational teams, and leading teams through transformation programs
•    Technical background working in large scale infrastructures.
•    Experience supporting and participating on Production incident resolution teams.
•    Unix or Windows expertise background. Mainly support applications running on one of this OS.
•    Experience writing code in Java/.Net, Go, Shell, Perl, Python, or a similar language.
•    Comfortable with Agile methodologies and working closely within small teams, and with remote teammates
•    Change management experience
•    Worked with monitoring systems both APMs and Infrastructure monitoring
•    High level networking and load balancing knowledge. 
•    Solid understanding of high availability, high performance, multi-data center systems and hybrid cloud environments
•    Experience with version control systems such as Git or SVN
•    Experience leading teams who provide a mix of Operational work and Engineering work including development of support applications. 

Desired Work Experience
•    Experience on GCP and Terraform.
•    Experience writing SLI/SLOs and defining Error budgets.


Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW


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Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

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