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Job Title:  Contributor Software Engineering - SRE


Southlake, TX, US

Remote Options (if applicable):  Flexible remote options

Req ID: 57635

Job Family: Information Technology/Software Development


Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

What you will achieve

Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Sabre's services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to users' needs and a fast rate of improvement. Additionally, SRE’s will keep an ever-watchful eye on our systems capacity and performance. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation.

On the SRE team, you’ll have the opportunity to lead & manage the complex challenges of scale, while using your expertise in coding/scripting, algorithms, troubleshooting, complexity analysis, small/large scale system design and leadership skills.

SRE's culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences, and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.




    An individual with deep passion for innovation, performance to work as an SRE.
    Provides application support by utilizing monitoring tools and diagnostic methods.
    Engage in day-to-day operational tasks as needed for management of monitoring and automation work.
    Supports and be part of a 24x7 global IT Operations environment leveraging distributed global team members.
    Will be responsible in providing specialized technical and product support for Sabre hosted solutions, this includes troubleshooting and debugging complex software solutions.
    Collaborate with the Engineering, Technology, other relevant enterprise teams in an agile environment.
    Basic understanding in ITIL, Change Management (i.e. ServiceNow) procedures to be able to participate in root cause analysis for preventive actions.
    Basic knowledge in Cloud computing, especially AWS/GCP to contribute in on-prem to GCP cloud migrations.
    Should be able to be part in the incident calls and closely work with the incident management teams and problem management.
    Ability to communicate effectively to stake holders and higher management in terms of project status, incidents, problems and root cause.
    Responsible in supporting Sabre’s application portfolios hosted in both On-prem & cloud platforms (AWS/GCP). 

The successful candidate will have

Desired Skills & Experience

  •     3-5 years of experience in IT Operations/DevOps/Application support/SRE team
  •     Strong knowledge and hands-on experience in Windows, UNIX/Linux platforms.
  •     Basic knowledge on Oracle, SQL; able to troubleshoot issues.
  •     Good to have hands-on expertise in AWS/GCP platform, deployments, administration & Operations, which includes EC2, S3, Auto-scaling, LAMDA, CFS, GCP, Terraforms, core concepts & services.
  •     Knowledge and implementation experience of ITIL process, procedures and ITSM
  •     Knowledge in Scripting such as PERL/Shell scripting, Python, PowerShell is an added advantage. 
  •     Ability to handle multiple tasks/subprojects simultaneously, organizational skills.
  •     Experience supporting multi-layer applications including Frontend services ( API and GUI based) and Backend services.
  •     Basic understanding of TCP/IP and HTTP protocols and Networking
  •     Knowledge in any DevOps tools such as Jenkins/Ansible and any orchestration tools an added advantage.
  •     Good understanding and experience in Application support.


Soft Skills

    Should be great team player.
    Excellent communication and interpersonal skills. Very good written and oral communication skills.


  •     Bachelor’s Degree in Computer Science is required and Master’s Degree in Computer Science preferred.
  •     Overall 3-5 years of professional experience in IT Operations/DevOps and SRE.

Sabre offers the following outstanding benefits

•    Very competitive compensation 
•    Generous Paid Time Off (5 weeks PTO your first year!) 
•    We offer a comprehensive medical, dental and Wellness Program 
•    An infrastructure that allows flexible working arrangements 
•    Formal and informal reward, recognition and acknowledgement programs 
•    Lots of fun and engaging employee development events 


Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW


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