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Job Title:  Principal Client Services Project Manager


Singapore, Singapore, SG

Remote Options (if applicable):  Flexible remote options

Req ID: 59794

Job Family: Production and Project Management


Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Job Description

The Sabre Hospitality APAC Delivery teams are squarely focused on driving revenue into our business via the critical business functions and processes they own as part of customer onboarding and ongoing customer business growth. These teams are high-performing and have achieved a great deal of success with migrating thousands of properties and channels each year to Sabre’s platform. We are looking for an experienced Project Manager responsible for managing large, multi-site, and highly complex, high-risk deliveries. The candidate will be crucial in helping the business by driving implementation throughput up and driving down implementation duration, both of which drive top-line revenue growth into our business.


We are seeking an experienced Customer Project Manager to join our team. The ideal candidate will manage a portfolio of customer delivery projects of varying size, generally large and/or strategic in nature. This is a very high-visibility role within the organization that will interact across the entire APAC customer portfolio, executive team, and all business functions within the regional and global organization. Reports directly to the Head of Operations, Asia Pacific. The successful candidate is expected to be expandable very quickly, to beyond an individual contributor to lead a subset of the APAC delivery team. 


The successful candidate will:
•    Manages the development and implementation process of Sabre products and services involving cross-functional teams.
•    Plan, execute and monitors all delivery phases from initiation through project closure. 
•    Identify and recruit the appropriate internal resources for the successful completion of the product and service.
•    Organizes and leads interdepartmental and customer activities ensuring completion of the tasks in accordance to plan.
•    Identify and mitigate project risks early, at all phases of the delivery. 
•    Identify and navigate customer and internal organization dynamics to successfully mitigate issues and risks.
•    Creates and maintains project management standards and procedures implemented according to approved standard operating procedures.
•    Ensure high customer satisfaction and create reference-able customers in the marketplace who would be willing to vouch for Sabre Hospitality products and services.
•    Recognized as the Implementation and Distribution expert by internal and external peers.
•    Contribute to team’s practice through coaching, mentoring and development of thought leadership assets
•    Continue and build on the successes of Delivery Center of Excellence by superseding in all KPIs
•    Represents team on Sabre Hospitality wide projects and initiatives as assigned by Head of Operations.

Job Requirements

•    Bachelor's degree or equivalent.  Master's degree preferred.
•    8+ years of experience managing multi-faceted projects 
•    Experience managing teams of 5 or more professionals
•    Experience with enterprise and large-scale migrations
•    Project/Program management expertise
•    Previous experience in setting/managing PMOs
•    Proven ability to guide stakeholder decisions
•    PMP preferred
•    Fluency in additional Asian language a strong plus
•    Knowledge of the hospitality industry is strongly desired


Location: Singapore

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn


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