Sales Launch Engineer
Date: Dec 4, 2018
Location: Richmond, GB, TW9 2QE
Company: Sabre
Req ID: 44744
Job Family: Sales
Sabre Corporation is a leading technology provider to the global travel and tourism industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. Sabre posted $3.2 billion in revenue in 2014 and employs approximately 10,000 people globally through its three business units – Sabre Travel Network, Sabre Airline Solutions and Sabre Hospitality Solutions.
Job Description
Consultative sales person, with deep travel agency business and workflow knowledge, able to understand the technical and operational challenges associated with the industry, as well as to assess opportunities to improve overall business performance. Based on this understanding and his/her knowledge of the products within the SPS scope, the Sales Engineer pitches for the solution, including relevant product demonstration and assembles the commercial proposition in partnership with the Sales rep or Account director. Responsible to manage the pipeline for the products within the SPS scope in his/her region, the SPS Sales Engineer undertakes the necessary activities to build internal and external awareness and cascade knowledge across the organization. The Sales Engineer shares learning from previous customer pursuits as well as market needs with the broader Sabre organization and works in collaboration with the Product and Marketing organizations to enhance the relevance of the products within the SPS scope.
Role Performance Metrics
- Number of new customer sales per quarter
- Incremental revenue generated from existing customers
- Overall regional revenue
Job Requirements
Customer Business Landscape Assessment
- Understands and documents the customers current state with focus on the business pain points (technical, operational and financial)
- Creates a solution based on the Sabre/Partner offering which can address the agencies pain objectives
- Demonstrates/Quantifies the value of the solution
- Builds and maintains a relationship as a trusted advisor with key customers within region / territory
IT Assessment & Sales Pitch
- Leads technical and operational aspects of pre-sales engagements
- Performs prospect’s technical/operational needs evaluation
- Constructs a Solution set composed of Sabre and technology partner products/services
- Delivers a compelling sales pitch to persuade the prospect that the proposed Sabre solution set is the optimal for prospect to achieve their business objectives
Technology partner network development
- Proactively identifies and builds working relationship with technology & banking partners
- Actively sustains a Technology Partner Network, to complement Sabre’s product set
Customer onboarding and migration
- Supports the customer onboarding and migration process in collaboration with the SPS tech sales
- Work in collaboration with the SPS tech sales to get the customer to run-rate following onboarding
- Faciliate the resolution of adhoc technical queries when customer brings up known technical issues in parallel to the SPS tech sales
Product/Solution Feedback
- Provides input to product owners on customer/marketplace needs for solution roadmap development based on customer interaction and competitive solution analysis.
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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