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Senior Account Management

Date: Aug 14, 2019

Location: Montevideo, UY, CP91600

Company: Sabre

Req ID: 49008

Job Family: Management

 

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description

This is an exciting opportunity for an Account Manager based in Sabre’s Montevideo office to support and enhance Sabre’s relationships with our key Ground Transportation and Cruise suppliers globally. Working under general direction this role will be closely supporting the Ground & Sea Account Directors with the resolution of issues, implementation of new Sabre products and projects defined by the suppliers. 

 

general description:

  • Demonstrates broad knowledge of the functional area. Exercises independent judgment and applies advanced skills, concepts, practices and procedures to complete several small to medium projects or a complex component of a large project.
  • May assist with training for Supply partners.
  • Communicates frequently with suppliers to support their strategy, business needs and objectives.
  • Acts as an escalation point for suppliers to help them through the resolution path of technical issues that may occur.
  • Monitor supplier performance and advise on possible improvements
  • Coordinate across different channels: Help Desk, Product Development, Sales and Operations teams to drive the suppliers’ performance
  • Establish positive relationship in order to support the smooth implementation of new products and solutions within the Sabre platforms
  • Nurture customer relations and coordinate with various functional teams within Sabre to ensure customer requests are handled appropriately and in a timely manner
  • Receives general direction on assignments, with minimal review.
  • Decisions have impact on success of project team, department, work group, and/or our Supply partners.
  • This role is recognized as an expert by internal and external peers.
  • This role may provide account management services to new supply partners and manages their onboarding process.
Job Requirements
  • Minimum 5 years of combined relevant professional experience
  • Bachelor’s Degree required
  • Possess technical experience in the Ground and Cruise travel sector, with a focus on distribution and sales
  • Proven track record of successful client service across multiple geographies and cultures
  • Excellent oral and written skills and a commitment to ensuring stakeholders are always advised of project/relationship status versus deliverable timetable.
  • Proven ability to influence cross-functional teams within a matrix organization with superb internal and external customer relationship-building
  • Ability to simultaneously handle multiple initiatives and activities
  • A self-starter who is highly motivated
  • Travel may be required infrequently
  • Fluent in English and ideally Portuguese

 

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

We will receive applications for this job from 19/07/16 to 19/09/16.

 

 

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at compliance.office@sabre.com.

 

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW

 

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