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Manager Customer Business Support

Date: Feb 11, 2019

Location: Montevideo, UY, CP91600

Company: Sabre

Req ID: 46907

Job Family: Management

 

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description

Dedicated to managing Sabre customers’ contracts with precision and care, bringing business relationships to life.

Leads a multi-regional team responsible for operational and customer service functions. Focus on billing, incentive management and payment processing. Interaction with sales and sales operations in support of information needed for accurate decision making. Communicates a clear vision that leads to results. Coaches and guides employees in performance and career development; drives, implements and leads employees through change.  Prepares strategy and implements plan.  Identifies areas of opportunity and works towards continuous improvement.  Anticipates problems and initiates action to ensure customer receives efficient, accurate service.  Works closely with other departments to ensure procedures and training are relevant to our fast-paced markets and business models. Appropriately prepares employees to handle customers’ contracts with maximum efficiency. Communicates and delivers on plan.   

Job Requirements

Languages:      

 

Professional fluency in written and spoken English required. 

 

Experience:                             

 

  • Proven track record of successful performance in leadership positions, ability to communicate and create successful relationships with other organizations.
  • Finance and overall Sabre product knowledge helpful. 
  • 3 years of customer service and contract administration leadership experience desirable.

 

 

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at compliance.office@sabre.com.

 

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW

 

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