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Lead Salesforce Administrator

Date: Jun 25, 2019

Location:

Company: Sabre

Req ID: 47296

Job Family: Information Technology/Software Development

 

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description

Description

What happens when you combine technology with travel? Sabre! Did you know that cutting-edge technology is used at Sabre by more than 1 billion people around the globe? Did you know that Sabre processes approximately 85,000 transactions per second for the largest industry in the world - travel and tourism? Now that we have your attention, Sabre is an innovative technology company that leads the travel industry by helping our customers (and employees) succeed. We are looking for a Salesforce Administrator who will ensure that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various business units’ needs.  If you are a proactive, organized, and logical thinker, and have a passion to determine solutions to best streamline processes, please consider joining our team.

RESPONSIBILITIES:

  • Define and document business requirements that will best improve processes
  • Daily administration and monitoring of SFDC software
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Manage Salesforce.com data feeds and other integrations
  • Complete regular internal system audits and prepare for upgrades
  • Assist in training of new users, team members, and grow the Salesforce.com skill set across the organization
  • Create and maintain Salesforce training materials
  • Effectively act as the liaison between our users, vendors and the application development teams
  • Keep abreast of Salesforce releases, features and best practices. Make recommendations to management regarding implementation as appropriate.

Job Requirements

EXPERIENCE:

  • 3+ years’ experience performing Salesforce.com Service Cloud and Community Cloud configuration
  • Salesforce.com Admin certified
  • In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities integrating with external systems and/or using custom code (Apex, s-controls), a plus
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Able to gather, document and execute detailed specifications from high-level requirements with little to average amount of supervision
  • Able to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality
  • Good project management skills
  • Detail oriented and self-starter with strong written and interpersonal skills
  • Strong testing skills
  • Previous experience working in a SCRUM or agile environment preferred
  • Ability to work independently, as well as part of a team
  • Team player with positive “Can-do” attitude
  • Great communication skills with enthusiastic personality
  • Computer literate and proficient in standard office applications Word, Excel and Outlook

 

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at compliance.office@sabre.com.

 

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW

 

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