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Contributor Technical Support

Date: Jan 17, 2019

Location: Montevideo, UY, CP91600

Company: Sabre

Req ID: 45769

Job Family: Contact Center


Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description

General job description:
Ideal for an analytical person and eager to learning new things every day. 
It requires looking after the application tasks pertaining to an application specifics. 
Under general direction operates production systems and builds automation to ensure scalability and efficiency, develops tools and scripts using a variety of scripting languages as required for monitoring, deployment and automation.  

 - Work under minimum supervision with few direct instructions 
 - Build and utilize automation tools with respect to the release management process
 - Will actively participate in Change, Incident, Problem and Knowledge Management processes as well as on-call support
 - While working on incidents will be responsible for troubleshooting, diagnose and take actions and triage for production systems
 - Assist in the technical coordination between service integrators, vendors and partners
 - Strong attitude towards teamwork, knowledge sharing and documentation
 - Manage outages and emergency situations with different Business Units and external providers
 - Exercise judgement within defined procedures and practices to determine appropriate action

Job Requirements

 - BS/BA degree in Computer Science or related field, or commensurate experience required
 - Minimum 3 years related experience in Operations or software engineer for software products
 - Strong understanding of development languages and scripting including Ansible
 - Solaris/Unix/Linux/Tomcat/JBOSS knowledge at admin level
 - Windows advance knowledge is a plus
 - Knowledge of Agile Methodologies, SCM, and Software Development life-cycle practices are a bonus
 - Understanding of networking, replication principles, and multi-datacenter operations
 - A strong focus on business outcomes, performance optimization, cost reduction, simplicity in design
 - ITSM knowledge required, ITIL Certifications are a plus
 - Oracle knowledge at user level is a plus
 - Zabbix/AppDynamics knowledge is a plus
 - Advanced oral and written communication level in English


Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Employee Relations Department at


Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW


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