Share this Job

Associate TN Operations CSBA

Date: Dec 6, 2018

Location: Montevideo, UY, CP91600

Company: Sabre

Req ID: 44334

Job Family: Contact Center

 

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description

Customer Business Support  (CBS) Team

We manage Sabre customers’ contracts with precision and care, bringing business relationships to life.

Our teams deliver world-class customer support by understanding our customers’ specifics in detail.

At CBS, we produce and deliver invoices, make payments, support our external travel agency customers and internal counterparts in any topic associated to the contract.

In this role, you will get to generate, analyze and deliver valuable information to stakeholders within and outside the company, generating a network across the globe.

Duties/Responsibilities of the role:

  • Provides contract administration and customer support to travel agencies worldwide.
  • Performs contract analysis, quality controls and storage of documentation, system setups, invoicing, payment process, reporting, and order placement. 

Job Requirements

Which skills do we need in Customer Business Support?                

  • Advanced English language (written and verbal) is required for this opening
  • Contract administration or back office background
  • Advanced level of Portuguese, Dutch, French, German or Italian would be considered a plus
  • Computer software skills: MS Office. Advanced use of Excel and Access knowledge would be considered a plus
  • Effective communication
  • Interpersonal abilities
  • Ability to multitask and work under pressure
  • Excellent follow- up ability
  • Detail- oriented
  • Problem solving and decision making
  • Ability and desire to work in a fast-paced challenging environment
  • Learning aptitude
  • Curiosity

Nice-to-have

  • SAP, SalesForce and SharePoint system knowledge

 

We are looking for sharp, curious and flexible candidates who are interested in developing their skills, collaborating with teams across locations while contributing to build the best working environment.

 

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Employee Relations Department at employee.relations@sabre.com

 

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW

 

Stay connected with Sabre Careers

Facebook Twitter LinkedIn


Job Segment: Developer, ERP, SAP, Sharepoint, Business Intelligence, Technology

Find similar jobs: