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Associate TRAMS Product Support

Date: Aug 7, 2019

Location: Montevideo, UY, CP91600

Company: Sabre

Req ID: 48907

Job Family: Information Technology/Software Development

 

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description

As a member of Sabre's Trams and ClientBase Products and Services team you will be responsible for providing technical support for applications used to support Travel Agents around the globe. Individual team members will be focused on providing superior customer service over the phone and via email to customers who utilize Sabre's Trams Back Office (our accounting program) and ClientBase (our CRM program) software.

 

This is a great opportunity for an individual with strong customer support and technical acumen to play a key role in customer satisfaction and customer retention. Sabre offers cutting edge travel technology solutions to its customers and provides new representatives with excellent training and benefits. If this sounds interesting, come and join a team that values its employees and provides a fun and friendly atmosphere.

 

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

We will receive applications for this job from 19/07/09 to 19/09/09.

Job Requirements

REQUIREMENTS:

  • Excellent Customer Service skills, telephone manner and email etiquette.
  • Proficient/Bilingual English communication skills, both oral and written
  • Ability to identify, analyze and make decisions to solve problems.
  • Experience providing phone support in a contact center environment.
  • Strong Technical Acumen or Computer Skills

NICE TO HAVE:

  • Experience Providing Technical or Computer Troubleshooting Support.
  • Previous user of Database or accounting (travel) software.
  • Working knowledge of Databases, Bookkeeping, or Accounting,
  • Experience working in the Travel Industry.

 

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at compliance.office@sabre.com.

 

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW

 

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Job Segment: Database, CRM, Technical Support, Business Intelligence, Technology

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