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Job Title:  Principal Solutions Architect Hospitality Solutions EMEA/APAC


Madrid, Community of Madrid, ES

Remote Options (if applicable): 

Req ID: 54269

Job Family: Information Technology/Software Development

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Job Description



The Principal Solution Architect is a technical and business expert who will partner with other internal SHS resources to engage with Enterprise and Strategic accounts to sell or renew our portfolio of solutions.  They own the technical activities required throughout the engagement cycle from interpreting customer needs, defining the technical solutions that satisfy those needs, creating highly engaging presentations, collaborating on technical design through supporting the delivery of the agreed upon solution.  They develop architecture presentations and ROI models to assist the teams. This role works with internal resources and customers to design and execute on complex cross-functional solutions that drive revenue and reduces the delivery time for solutions.  This position will primarily support our Global Sales Team with emphasis on the EMEA and APAC regions.  But, may engage in other opportunities as needed.


The Solutions Engineering organization at Sabre Hospitality Solutions (SHS) is responsible for defining and designing a value proposition to achieve high-level business outcomes for our customers.  They are consultative in their approach and product/technical experts, partnering with Sales and Account Management teams to ensure the best possible solution is presented to customers and prospects. They orchestrate their efforts to find an optimal product solution which ensures maximum alignment between SHS capabilities and customer business goals.


•    Leads the development of a strong customer fact base through our Discovery process, including business strategy, technical capabilities and requirements, organizational capabilities and understanding constraints
•    Identifies possible solutions to customer needs, develops and proposes the optimal technical solution including product combinations, configurations, 3rd party technology partnerships, and product enhancements, if necessary.  Solutions are documented through our Blueprint process
•    Participates in the review and response to complex sales opportunities and RFPs
•    Engages from prospecting and qualification through implementation and facilitating the implementation of the technical elements of the solution proposal for Enterprise and Strategic customers
•    Designs solutions, oversees implementation and consults with customers so that they achieve their desired business outcome and capitalize on their investment in our solutions
•    Understands the full functional and technical stack of Hospitality Solutions and how we integrate with other internal and external systems in the customer’s ecosystem.
•    Follows industry trends and direction to shape solutions, influence engineering and product priorities, and regularly evangelize SHS's solutions and roadmaps.
•    Is a thought-leading technical & business expert with customers at industry conferences and with industry press and analysts
•    Collaborate with Sales and Account Management Leadership to achieve Sales and customer retention goals
•    Is responsible for providing consulting support to analyze and propose technical solutions for other SHS or customer business cases or opportunities.


Job Requirements

Must Have Skills:

•    10+ years of progressive technology experience
•    Excel at analyzing complex problems and providing creative solutions
•    Diverse experience in technical and architectural concepts including product development, platform operations, integration, and solution performance
•    Ability to lead or influence individuals or teams 
•    Ability to sell the vision of our platform and solution
•    Excellent written and verbal communication presentation skills, organizational and time management abilities
•    Demonstrated ability to manage multiple responsibilities and priorities in a fast-paced environment
•    Located in EMEA or APAC regions to maximize coverage during customer and internal teams working hours
•    Bachelors/Master’s degree in Engineering or a related discipline

Nice To Have Skills:

•    Experience in Hospitality/Distribution industry
•    Strong working knowledge of SynXis products
•    Process oriented yet entrepreneurial
•    Experience working with sales leaders to build a competitive solution and value proposition
•    Experience working with senior level stakeholders
•    Strong business acumen and situational awareness 
•    Working knowledge of SOAP APIs and/or REST APIs
•    Understanding of the Software Development Life Cycle and software testing methodology, particularly in an Agile environment


Important: This opportunity is for someone who likes being in front of customers and who enjoys challenge and accountability.  This is not a product development role.  

Disclaimer: The duties and responsibilities described above is not a comprehensive list and additional tasks may be assigned to the employee from time to time. The scope of the job may change as necessitated by business requirements.


We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.


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