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Job Title:  Travel Network API Support


Krakow, Malopolska Province, PL

Req ID: 53461

Job Family: Information Technology/Software Development


Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Job Description



Travel Network API Support


We are looking for a person who under general supervision will:

•    Be esponsible for providing advanced support, complex issue handling and in-depth customer management for Sabre's online customer segment. 
•    Work with developers who are building new applications that consume Sabre APIs, customer representatives and internal Sabre employees as well as part of on-going efforts to improve service, support and strategic initiatives. 
•    Serve as the first point of contact for online customers regarding the integration of Sabre APIs and Sabre provided tools used in the integration and deployment of their online site. 
•    This process involves developing testing clients, validating XML files and schemas, reproducing customer's scenarios in order to debug and/or find possible system bugs. 
•    Investigate the causes of non-conforming SOAP & REST APIs and trains users to implement solutions. 



Job Requirements


Core Skills 

•    Desire to work in a strategic problem-solving and customer management role 
•    Excellent communication skills (written and verbal) 
•    Proficient fluency in written and spoken English is required. 
•    Ability to absorb knowledge easily over a short period of time. 
•    Attention to detail and ability to multi-task 
•    Ability to work in a team environment 


Technical Skills 

•    Knowledge of technical languages as XML, SOAP, REST or HTML is a plus. 
•    Experience in writing clear, concise and comprehensive technical documents and user guides.
•    Travel industry domain knowledge is a plus. 


Ideal candidate background 

•    Students or fresh graduates in Computer Science, Engineering or a related subject. 
•    Knowledge of web development/online programming languages. 


Domain knowledge in travel distribution/agency operations would be advantageous but not essential. This position requires availability to work on some weekends and holidays.  





Why is it worth working with us?

•    Profit from our VIP medical package with free travel insurance and dental care, sport medicine and life insurance
•    Join the tax deduction program (if your job is eligible for it)
•    Enjoy attractive parental benefits beyond the legally required
•    Lift your qualifications through wide range of trainings and get technical certification reimbursement
•    No dress code and flexible working time 
•    Additional days off every year for longer vacations and up to 4 days for your charity contribution
•    Recommend your friends and get a very attractive referral bonus
•    Take care of your well-being with free access to a Premium version of the Headspace application
•    Profit from working from home in different variants (we will share details with you)
•    Use your car or bike to get to the office - free of charge parking lot for employees





We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Twitter, Facebook and LinkedIn


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