Senior Technical Writer
Date: Dec 23, 2020
Location: Krakow, Malopolska Province, PL, Refer to j
Company: Sabre
Req ID: 52549
Job Family: Information Technology/Software Development
What happens when you combine technology with travel? Sabre! Did you know that cutting-edge technology is used at Sabre by more than 1 billion people around the globe? Did you know that Sabre processes approximately 85,000 transactions per second for the largest industry in the world - travel and tourism? Now that we have your attention, Sabre is an innovative technology company that leads the travel industry by helping our customers (and employees) succeed. We are looking for forward-thinking, creative people who take ownership of results and make things happen. If this sounds like you, consider joining our team.
Job Description
Senior Technical Writer
The technical writer is responsible for creating documentation such as User Guides, System Administration Guides, Installation Guides, online help files, and other documents as requested.
The technical writer reports to the Technical Writer Manager.
Responsibilities:
• Collaborate with Development, Delivery, and Solutions teams to create or update documentation.
• Work with solution teams to estimate and determine the scope of new projects
• Create and manage production schedules of projects
• Work closely with solution subject matter experts (SMEs) to gain a working knowledge of the application
• Work closely with SMEs to review existing documentation and determine where any updates and/or edits need to occur
• Understand, interpret and translate technical requirements into an easy to understand format
Job Requirements
• Around five years related technical writing experience (required)
• Professional fluency in written and spoken English (required)
• Master’s degree in Technical Communication, English, or Journalism (preferred)
• Proficiency in of the following (required):
o MadCap Flare
o Cascading style sheets
o XML and/or HTML
• Proficiency in MS Office Suite, particularly MS Word
• Knowledge of or willingness to learn lightweight markup languages (AsciiDoc, Markdown or similar) and content generators (Antora or similar) (preferred)
• Demonstrated aptitude in technology applications
• Excellent communication and problem solving skills, ability to absorb knowledge easily over a short period of time
• Ability to simultaneously lead and direct multiple projects
• Ability to delegate work to subordinate or less experienced team members and represent team in executive forums
• Attention to detail and ability to multitask, work under pressure and with aggressive deadlines
Why is it worth working with us?
• Profit from our VIP medical package with free travel insurance and dental care, sport medicine and life insurance and Benefit System
• Enjoy attractive parental benefits beyond the legally required
• Explore new technologies at our Innovation Lab (3D printer, Augmented Reality and Virtual Reality equipment, Robot construction kit, Internet of Things devices, Access to quantum computer via IBM Cloud)
• Lift your qualifications through wide range of trainings and get technical certification reimbursement
• No dress code, flexible working time and get additional day off
• Recommend your friends and get a very attractive referral bonus
• Use your car or bike to get to the office - free of charge parking lot for employees
• Remote work possible 100% till the end of June, 2021
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Twitter, Facebook and LinkedIn
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