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Job Title:  Associate Product Specialist - Flight Plan Manager


Krakow, Malopolska Province, PL

Remote Options (if applicable): 

Req ID: 55173

Job Family: Production and Project Management

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Job Description


Sabre Flight Operations is looking for a talented Technical Product Specialist. Using your aviation as well as technical skills, you will be involved in providing our customers with second level support. You will be dealing with highly complex functional and technical systems, in a demanding environment. We are looking for experienced individuals to join our Flight Plan Manager Application 2nd level team.


•    Interact with customers to understand, troubleshoot, and resolve concerns
•    Implement technical solutions and do configurations for existing customers
•    Support on larger implementation projects
•    Create and update solution documentation
•    Work on shifts, including weekends


•    Satisfy customers, by fast resolution of customer concern and proactive communication
•    Impress team colleagues, with fast technical trouble shooting in large and complex windows environment
•    Get appreciation, for being a team player that supports other team members in a self-organizing team


•    An interesting work environment within an international team
•    Ability to interact with customers from all over the world (Europe, Asia, USA, South America, Australia)
•    Ability to develop industry knowledge about airlines and flight operations
•    A critical position in a growing company using a market leading IT system    


Disclaimer: The duties and responsibilities described above is not a comprehensive list and additional tasks may be assigned to the employee from time to time. The scope of the job may change as necessitated by business requirements


Job Requirements



•    Experience in customer interaction 
•    Aviation knowledge is required
•    Proficient English written and verbal communication skills (German nice to have)
•    Experience in MS Windows Server, MS SQL Server, Clustering
•    Experience in a scripting language (e.g. PowerShell)


We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.


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