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Junior Travel Network Product Support - French speaker

Date: Aug 11, 2019

Location: Krakow, PL, 30-415

Company: Sabre

Req ID: 47328

Job Family: Information Technology/Software Development


What happens when you combine technology with travel? Sabre! Did you know that cutting-edge technology is used at Sabre by more than 1 billion people around the globe? Did you know that Sabre processes approximately 85,000 transactions per second for the largest industry in the world - travel and tourism? Now that we have your attention, Sabre is an innovative technology company that leads the travel industry by helping our customers (and employees) succeed. We are looking for forward-thinking, creative people who take ownership of results and make things happen. If this sounds like you, consider joining our team.

Job Description


Travel Network Product Support - Junior - French speaker



Sabre - Great place to work. Great place to grow.



For whom?


For freshly graduated and those with years of experience. For people interested in technology and those with expertise in tourism.



Who are we?


We are a multi-skilled, multilingual, cross-functional team that supports business partners.



What do we do?


Every day we assist Travel Agencies around the world by resolving issues related to Sabre GDS and other products, analyzing their problems, recommending best solutions, and following up with internal teams and vendors directly.





Job Requirements



Who are we looking for?


We are looking for curious and passionate people.

If you are interested in being a part of a global team and solving complex issues through technology, business intelligence, and analytics - then Sabre is the right place for you!





· Ability to analyze problems, identify root causes, and make decisions to solve them.

· Professional fluency (written and spoken) in French and English.

· Excellent interpersonal and teamwork skills





· Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus), including understanding procedures around reservation, ticketing, and fulfillment of travel bookings,

· Contact Center and /or telemarketing experience,

· Experience working for a travel agency and/or airline reservation desk or other travel industry provider,

· Travel industry knowledge

· Excellent telephone manners and customer service skills.

· Excellent writing skills, particularly email, to communicate with customers.

· Good knowledge of computers and software and working knowledge of Internet usage




What do we give back?


· Attractive performance-based quarterly bonus

· Self-paced trainings (Linked-in and internal trainings)

· Social Benefit Package - VIP Medical Package

· Life Insurance, Benefit System

· Corporate Social Responsibility activities throughout the year

· State of the art office space

· Large parking space for employees

· Attractive referral bonus

· No dress code

· Multicultural environment

· Business English classes



We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process.

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Hiring Manager: Rommel Munoz   

Recruiter: Anna Kocon    

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