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Junior TN Technical Support - French speaker

Date: Jul 19, 2019

Location: Krakow, PL, 30-415

Company: Sabre

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Job Description

Associate TN Technical Support

Job Requirements

 

Responsibilities:

 

  • Provide support to customer applications questions and analyzes potential issues using diagnostic tools and recommending corrective actions
  • Develop and maintain positive customer relations by delivering outstanding customer service
  • Coordinate with various functions within the Company to ensure customer requests are handled appropriately and in a timely manner

 

Requirements:

 

  • Strong customer service focus and problem-solving ability required
  • Very good French or German language skills
  • Good computer software skills and Internet capabilities
  • Excellent telephone manner and customer service skills.
  • Ability to analyze problems and identify root causes in computer environments
  • Ability to work independently as well as in a team
  • Flexibility in working hours. Ability to work different shifts, operational hours go from 7am to 10.15pm. It includes weekends (periodical shift biddings)

 

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Twitter, Facebook and LinkedIn

 

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Job Segment: Technical Support, Technology