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Junior Travel Network API Support

Date: Apr 6, 2019

Location: Krakow, PL, 30-415

Company: Sabre

Req ID: 46923

Job Family: Information Technology/Software Development


What happens when you combine technology with travel? Sabre! Did you know that cutting-edge technology is used at Sabre by more than 1 billion people around the globe? Did you know that Sabre processes approximately 85,000 transactions per second for the largest industry in the world - travel and tourism? Now that we have your attention, Sabre is an innovative technology company that leads the travel industry by helping our customers (and employees) succeed. We are looking for forward-thinking, creative people who take ownership of results and make things happen. If this sounds like you, consider joining our team.

Job Description


Junior Travel Network API Support


  • Responsible for providing advanced support, complex issue handling and in-depth customer management for Sabre's online customer segment.
  • Works with developers who are building new applications that consume Sabre APIs, customer representatives and internal Sabre employees as well as part of on-going efforts to improve service, support and strategic initiatives.
  • Serves as the first point of contact for online customers regarding the integration of Sabre APIs and Sabre provided tools used in the integration and deployment of their online site.
  • This process involves developing testing clients, validating XML files and schemas, reproducing customer's scenarios in order to debug and/or find possible system bugs.
  • Investigates the causes of non-conforming SOAP & REST APIs and trains users to implement solutions.

Job Requirements


Core Skills

  • Desire to work in a strategic problem-solving and customer management role
  • Excellent communication skills (written and verbal)
  • Proficient fluency in written and spoken English is required.
  • Ability to absorb knowledge easily over a short period of time.
  • Attention to detail and ability to multi-task
  • Ability to work in a team environment


Technical Skills

  • Knowledge of technical languages as XML, SOAP, REST or HTML is a plus.
  • Experience in writing clear, concise and comprehensive technical documents and user guides. 



Ideal candidate background

  • Students or fresh graduates in Computer Science, Engineering or a related subject.
  • Knowledge of web development/online programming languages.


Domain knowledge in travel distribution/agency operations would be advantageous but not essential. This position requires availability to work on weekends and holidays. 


We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Twitter, Facebook and LinkedIn


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