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Job Title:  Account Director - Airlines


Southlake, TX, US

Remote Options (if applicable): 

Req ID: 56894

Job Family: Sales


Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Join our Journey!

Sabre Travel Solutions is looking to hire an Account Director to join our team based out of the Dallas/Fort Worth, Tx area!  This Account Director serves as the primary business contact between the client and Sabre and will be responsible for the creation of an account plan encompassing a short- and long-term strategy to ensure timely renewals, identify new opportunities and execute upon a retention and revenue growth strategy. You will have full ownership of your accounts by leading and providing guidance on maintenance and support needs, project delivery activities, timelines and project scope. 

What will you achieve?  

  • Lead and provide recommendations on Sabre airline IT and distribution solutions by utilizing a strong understanding of business and marketplace challenges paired with the client's commercial goals and distribution strategy
  • Establish working relationships with client and Sabre key stakeholders including C-Level to align goals for the account plan 
  • Host regular business review sessions articulating the state of the account, strategic objectives, project progress and other key client performance metrics in addition to sales enablement trainings
  • Articulate the value and purpose of implementing the Net Promoter Score (NPS) methodology to the client and discuss results and action plans in executive review meetings 
  • Facilitate client participation in Sabre conferences and Customer Advisory events to highlight future product strategies, roadmaps and or direction.
  • Own client requests regarding change management and sales opportunities; ensure applicable documentation, templates, processes and timelines are facilitated (including contracts, RFPs, RFIs and change requests)
  • Register new sales opportunities (pipeline) electronically for management reporting and forecasting activities 
  • Must be able to travel domestically 50% within the United States and Canada

A successful candidate will have:

Must Have Skills:          

  • 10+ years of proven success with account management skills required including creating, maintaining and enhancing client relationships 
  • Expert negotiation and problem-solving abilities with strong influential aptitude
  • Strong analytical skills and problem-solving ability 
  • Proven leadership skills with internal and external collaboration
  • Attention to detail
  • Technical competence (previous partnership or worked within an IT organization)  
  • Excellent written and oral communication skills  
  • Bachelor’s degree or higher  

Nice To Have Skills:

  • Previous airline experience  
  • IT contract negotiations experience


Sabre is excited to offer the following:

  • Very competitive compensation
  • Generous Paid Time Off (5 weeks PTO your first year!)
  • We offer a comprehensive medical, dental and Wellness Program
  • An infrastructure that allows flexible working arrangements
  • Formal and informal reward, recognition and acknowledgement programs
  • Lots of fun and engaging employee development events


Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW


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Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Change Management, Manager, Management