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Sr Principal Program Manager

Date: Mar 11, 2019

Location: South Brisbane, Queensland, AU, QLD 4000

Company: Sabre

Req ID: 42504

Job Family: Management

 

Operating in 29 markets across Asia Pacific, with over 2000 local staff, serving premium top blue-chip customers in the travel industry - from travel agencies, airlines, hotels, car rentals and insurance providers. Sabre have grown our presence significantly over the years, in order to tap on the immense potential of the world’s fast growing region. Sabre’s end-to-end technologies help create a differentiated portfolio of solutions and services driven by data and insights on how travel business operates in Asia Pacific. We help our travel partners create better customer experiences, optimise business operations and enhance competitiveness. As we continue to grow in the region, our people are AND will always be our biggest asset & investment, where we continue to bring together the best talent and help them achieve their own career aspirations in a truly global company.

Job Description

 

  • The Sr. Principal Program Manager (Program Director) is responsible for the delivery of our most complex, high-risk, very large, multi-side portfolio implementations and/or innovative solutions as well as oversight of smaller programs and projects often international in scope.
  • Leads delivery teams, develops and maintains relationships with our key customers, including C-Level executives, being point of escalation.
  • Ensures all projects are moving forward and that all components for successful delivery are in place.
  • Coordinates resources and supports the development of project plan, resolves issues with regards to delays in project delivery and resource constraints.
  • Advise senior executives of project status and pulse of the customer.
  • Facilitates program level issues and change management resolution.
  • Responsible for aligning the efforts of cross-functional teams to support the company’s strategic objectives.
  • Manages ongoing work through governance structures, creating high level plans that provide guidance to projects where detailed plans are established.
  • Drives alignment and adherence to standards and direction set by the organization.
  • Removes barriers that prevent efficient execution of projects.
  • Ensures that approved methods, processes and tools are consistently used across projects and programs, including change, issue, risk and quality management.
  • Provides quality assurance.
  • Supports initial proposals and sales pursuits, estimates program management effort, checks deal sheets, reviews contracts, and provides input into account plans.
  • Supervises and/or develops and manages a program communication plan to include content, frequency, audience and channels.
  • Responsible for translating technology into business terms and integrating technology into the business environment, including the development and tracking of Key Performance Indicators (KPI’s).

Job Requirements

  • Bachelor's degree or equivalent. Master's degree preferred. Project/ program management certification required (PMP preferred).
  • Minimum 15 years of experience in management consulting, working for a software vendor and/or in the travel industry.
  • Minimum 10 years Project and Program Management experience managing complex software system implementations.
  • Airline domain expertise is highly preferred.
  • Working experience with any airline operation system is a strong advantage.
  • Operational savvy.
  • Strong analytical skills.
  • Solid negotiator and facilitator.
  • Excellent written and verbal communication skills.
  • Proficient with Microsoft Office suite.
  • Proficient with a project scheduling software tool – MS Project preferred.
  • Experience with overseeing multiple simultaneous projects.
  • Experience with working in a matrix organization and leading virtual distributed teams.

 

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Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

 

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