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Job Title:  Team Lead Business Analysis


Bangalore, Karnataka, IN

Remote Options (if applicable):  Flexible remote options

Req ID: 56544

Job Family: Information Technology/Software Development


Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Job Description

  • Works directly with customer’s eCommerce Business teams or contracted vendors, Project/Program Managers and eCommerce IT team members as appropriate, to define the scope of the project and execute accordingly
  • Meets periodically with the customer to review project health and actively remove barriers to success
  • Coordinates activities and facilitates conversations between the customer’s Development Company and our Certification Team
  • Follows up with customers and third-party vendors pre-and-post cutover
  • Ensures communication is aligned amongst our internal teams to ensure a consistent message is delivered to our customers
  • Acts as a SME (Subject Matter Expert) for SynXis Booking Engine and its configuration for Sabre Delivery teams
  • Uses technical tools (Postman for HTTP POST) when implementing SSO to demo/test Login API and in obtaining API Key for Booking Engine Widgets
  • Participates and conduct demos, workshops, design reviews, and helps plan the execution and transition to support for newly implemented solutions
  • Consults customers in booking engine configurations, data and analytics, reporting and solution performance evaluations
  • Collaborates with the Product team to understand new offerings and requirements for eCommerce solutions, to uncover system defects and report them for resolution, and to be the voice of customers for new enhancements

Job Requirements

  • Proven experience communicating and collaborating between and with both technical and customer audiences at various levels of technical experience
  • Ability to understand and communicate technical requirements to both technical and layperson
  • Experience in e-commerce and web-oriented technology products as well as usage of web analytics to make informed decisions in one of the following domain or vertical industries: Retail, Travel and/or Hospitality
  • Ability to work under pressure and manage multiple clients and projects concurrently
  • Excellent communication, presentation, problem solving and time-management skills
  • Intermediate to advanced computer skills, including Microsoft Office Suite, with proficiency in Microsoft Excel
  • Strong penchant for attention to detail, accuracy, and impeccable follow-through
  • Minimum three (3) years of Ecommerce Business Analyst or similar role, including five (5) years of working experience
  • Bachelor's degree; or equivalent years of experience

Preferred experience:

  • Previous Hospitality Experience, travel industry experience helpful
  • Experience collaborating with channel partners, system integrators, and third parties to deliver and manage implementation of high impact solutions
  • Knowledge of standard project management and/or software development methodology; PMP certification a plus
  • Master’s degree or similar graduate degree a plus
  • Multi-lingual a plus


We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn


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