Software Systems Engineering (all levels)
Date: Jul 29, 2019
Location: Bangalore, IN, 560066
Company: Sabre
Req ID: 47842
Job Family: Information Technology/Software Development
Operating in 29 markets across Asia Pacific, with over 2000 local staff, serving premium top blue-chip customers in the travel industry - from travel agencies, airlines, hotels, car rentals and insurance providers. Sabre have grown our presence significantly over the years, in order to tap on the immense potential of the world’s fast growing region. Sabre’s end-to-end technologies help create a differentiated portfolio of solutions and services driven by data and insights on how travel business operates in Asia Pacific. We help our travel partners create better customer experiences, optimise business operations and enhance competitiveness. As we continue to grow in the region, our people are AND will always be our biggest asset & investment, where we continue to bring together the best talent and help them achieve their own career aspirations in a truly global company.
Job Description
About Us:
Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology, are hackers at heart and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.
Role Description:
Job Requirements (at Senior Level)
Job Description:
- Responsible for the overall stability, reliability, recoverability, operability, instrumentation & performance of assigned systems
- Responsible to provide technical support & resolution for issues reported by customers (calls/emails/tickets)
- Responsible for responding to severity incidents, anytime, day or night, within SLA
- Responsible for creation and/or maintenance of operational documentation
- Represents the application(s) during Operational Calls
- Monitors systems on a daily basis, provides daily health check updates, cleanup & enhance the alerting system and resolve issues flagged by the alerting systems.
- Supports implementations, performs application checkouts, as needed.
- Carry out On-Call rotation tasks as required by the business.
- Identifies areas of the release process that can be improved with advanced scripting and automation.
- Responsible for release and deployment of application CR’s across multiple platforms from integration through production
- Perform other related operational tasks as requested by management
Job Requirements
Required Skills:
- Highly skilled with dealing/managing Unix/Linux system with over 5-8 years of experience
- Experience to install, configure, trouble shoot applications in C++, Java
- Experience with managing webservers, tomcat, JBOSS etc.
- Strong knowledge working on latest scripting languages – like Perl, Python, Shell scripting etc.
- Strong familiarity with common languages like C++, Java and database systems like Oracle, Informix
- Familiarity working with Monitoring and Alerting tools.
- Ability to handle multiple projects simultaneously, in a very fast paced environment
- Experience supporting Microsoft Windows Server 2008/2012
- Knowledge of Active Directory and DFS
- Experience with scripting languages such as PowerShell
- Excellent written and verbal communication skills in English (must have)
- Good Analytical capabilities & troubleshooting skills, during intense situations, where fast resolution is expected, every time. Good Multi-Tasking skills are essential to this job
- Attend daily operational CAB calls, as well as incident and operational calls as needed
Desired Skills:
- Experience working in a 24x7 fast paced Operational Environment (On-Call Duties required)
- General experience with distributed architecture and/or High Availability Systems.
- Good understanding of TCP/IP, Load balancing tools, job scheduling tools and other network designs. ITSM/ITIL Experience. Preferred Knowledge of JIRA and/or Service Now
Years of Experience: 5-9 years
Education: B.E/B.Tech/M.E/M.Tech/MCA
Good communication skills
Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.
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