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Job Title:  Senior Account Management

Location: 

Bangalore, Karnataka, IN

Remote Options (if applicable): 

Req ID: 56853

Job Family: Sales

 

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Job Description

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA. we serve customers in more than 160 countries around the world.  At Sabre, we make travel happen.  Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.  Today, we’re creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers. Join our journey!
TEAM DESCRIPTION 
SABRE SELECT ACCOUNT TEAM IS A NEWLY FORMED ORGANIZATION WITHIN THE SABRE AIRLINE SALES AND ACCOUNT TEAM THAT WILL MANAGE OVER 600 CUSTOMERS AND $400M IN REVENUE ACROSS THE SABRE AND RADIXX PORTFOLIO OF BUSINESS. 
ROLE AND RESPONSIBILITIES  
What will you achieve? 
•    Understand clients' business and market challenges
•    Establish working relationships with key stakeholders, including C-Levels at client and within Sabre to either drive meaningful conversations, or facilitate such conversations.
•    Establish regular business review sessions articulating the state of the account, strategic objectives, project progress and other key client performance metrics.
•    Achieve Sales targets and customer satisfaction goals 
•    Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner
•    Provide account management, service and consulting to existing, new and conversion clients, includes selling products/services/solutions to benefit the customer and increase productivity
•    Liaise with Client Support to identify, track and escalate customer problems, and/or training initiatives
•    Establish positive relationships and results in order to solidify renewal opportunities
•    Clearly articulate client's goals, objectives and expectations to affected stakeholders based on contractual commitments
•    Ensure signed agreements (contracts, amendments, work orders) are shared with key stakeholders to ensure timely billing, or for reporting activities
•    Maintain appropriate levels of involvement with client issues requiring resolution, including invoices, accounts receivables, and service incidents
•    Monitor and improve customer satisfaction

Job Requirements

What's in it for you? 
•    Be part of a new Sabre Account Management organization that will be responsible for customers across the portfolio of Sabre business. 
•    Opportunity to do something that has high impact and game changing in our industry
•    Be part of one of the world’s largest Travel technology company 

QUALIFICATIONS AND EDUCATION REQUIREMENTS 
Must Have Skills
•    3-5 years of Airline account management experience  
•    Knowledge of Sabre & Radixx Airline products and services 
•    Bachelor’s degree, with a proven sales/account management experience within the travel technology space.
•    Strong time management, multi-tasking, and organizational skills
•    Experience in a customer-oriented environment 
•    Proven account management skills preferred in order to create, maintain and enhance client relationships

Nice To Have Skills:
•    Experience in managing business relationships and driving growth with customers
•    Experience in up-selling products to customers and reaching sales goals
•    Strong interpersonal skills, internal and external, and ability to communicate at all levels.
•    Strong analytical skills and problem solving ability
•    High level of initiative and have the ability to work well in a team environment
•    Fluency in English language skills. Additional foreign languages would be an advantage.
•    Travel is required
•    Willing to work on weekends and holidays as required
•    Self motivated - the ability to work independently or in a team environment
•    Excellent interpersonal skills 

 

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn

 

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