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Contributor Software Systems Engineering

Date: Feb 10, 2019

Location: Bangalore, IN, 560066

Company: Sabre

Req ID: 46702

Job Family: Information Technology/Software Development

 

Operating in 29 markets across Asia Pacific, with over 2000 local staff, serving premium top blue-chip customers in the travel industry - from travel agencies, airlines, hotels, car rentals and insurance providers. Sabre have grown our presence significantly over the years, in order to tap on the immense potential of the world’s fast growing region. Sabre’s end-to-end technologies help create a differentiated portfolio of solutions and services driven by data and insights on how travel business operates in Asia Pacific. We help our travel partners create better customer experiences, optimise business operations and enhance competitiveness. As we continue to grow in the region, our people are AND will always be our biggest asset & investment, where we continue to bring together the best talent and help them achieve their own career aspirations in a truly global company.

Job Description

About Us:

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology, are hackers at heart and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers. 

Responsibilities:

 

•    Perform activities related to application deployment from development to production environments.

•    Determines the tools needed to support system health, monitor system performance, develop and maintain performance monitoring and error tracking operational tools.

•    Attend incident and functional calls as required

•    Carry out On-Call rotation tasks as needed for the business

•    Work closely with multiple internal groups, which include Development, QA, Incident   Management etc.

•    Assist System owners in Providing day to day operating compliance, stability and system health and performance of the applications and infrastructure.

•    Responsible for creation and/or review of application Change Records (CR’s)

•    Responsible for release and deployment of application CR’s across multiple platforms from integration through production

•    Accountable for meeting or exceeding a 96% KPI on the successful implementation of CR’s

•    Responsible for providing daily health check information.

•    Identify areas of the release process that can be improved with advanced scripting and automation.

•    Assist System owners with Run-books and E2E documentation.

•    Enhance existing monitoring & alerting system.

 

Job Requirements

Requirements:

 

Required Skills:

  • Linux / Unix experience
  • Scripting Abilities - Bash, Korn shell, Ruby, Python
  • Production Application Support
  • Strong in Monitoring.
  • JAVA – basic understanding is good (no programming necessary).
  • Ability to handle multiple projects simultaneously
  • Good Analytical capabilities & troubleshooting skills
  • Excellent written and verbal communication skills
  • SQL Query Skills – basic Oracle or MYSQL
  • Basic knowledge and understanding of Message Queues
  • Change Management Experience

 

Desired Skills: 

       -    Experience working in a 24x7 fast-paced Operational Environment (On-Call Duties required)

       -    General experience with distributed architecture and/or High Availability Systems.

       -    Knowledge of systems with redundancy

       -    Experience working with Remote Teams

       -    ITSM/ITIL Experience

       -    Preferred Knowledge of JIRA and/or Service Now

       -    Familiar with CMDB repositories

       -    Experience with creating Runbooks for documentation

 

 

 

Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

 

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