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Job Title:  Client Services Project Manager I (ZE100101)

Location: 

Bangalore, Karnataka, IN

Remote Options (if applicable):  Flexible remote options

Req ID: 59881

Job Family: Information Technology/Software Development

 

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! 

Job Description

  • On boarding / Of boarding of new & existing customers
  • Meeting & maintaining the defined average duration SLA's for every queue
  • Calling customers and vendors by telephone
  • Managing statuses in SalesForce
  • Maintaining relationships with customers and vendors
  • Maintaining relationships with internal departments
  • Attending required cross departmental ongoing meetings
  • Providing daily updates to supervisor
  • Support coverage of the assigned team mailbox
  • Staying up to date with all new releases, functionality, SOPs, SHS strategy and initiatives

Job Requirements

  • 4 year degree,  typically 0 - 2 years of related experience
  • Strong planning and organizational skills combined with excellent time management
  • Tech oriented person.
  • Advanced excel skills
  • Attention to detail and ownership of results
  • Strong written and verbal communication skills and interpersonal skills
  • Ability to manage and prioritize multiple projects and deadlines
  • SQL knowledge is a plus  
  • Ability to troubleshoot, research & resolve issues to customers satisfaction
  • Hospitality/Distribution and Revenue/Reservations management a plus
  • Experience in Synxis products is a plus

 

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn

 

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