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Business Continuity and Crisis Management Senior Analyst

Date: Apr 10, 2019

Location: Bangalore, IN, 560066

Company: Sabre

Req ID: 47135

Job Family: Information Technology/Software Development


Operating in 29 markets across Asia Pacific, with over 2000 local staff, serving premium top blue-chip customers in the travel industry - from travel agencies, airlines, hotels, car rentals and insurance providers. Sabre have grown our presence significantly over the years, in order to tap on the immense potential of the world’s fast growing region. Sabre’s end-to-end technologies help create a differentiated portfolio of solutions and services driven by data and insights on how travel business operates in Asia Pacific. We help our travel partners create better customer experiences, optimise business operations and enhance competitiveness. As we continue to grow in the region, our people are AND will always be our biggest asset & investment, where we continue to bring together the best talent and help them achieve their own career aspirations in a truly global company.

Job Description

Senior Business Resiliency Analyst Job Description The Senior Business Resiliency Analyst would support and report to the Business Continuity and Critical Event Manager. The individual will work closely with Internal customers, management, and information technology teams to support the global Business Continuity and Critical Event programs. The candidate must be well-rounded with proven business continuity and Crisis management expertise along with strong communication and project management skills. Key responsibilities of this role include, but are not limited to:

•Guide and assist the creation, testing, and maintenance of business continuity BIA, BC plans and Crisis Management Plans, Playbooks etc.

•Maintains Program lifecycle planning including completion of Business Continuity and Crisis Management Plans.

•Coordinate and conduct BIAs and BCPs, Scenarios workshops, tabletop exercises with business units

•Provide support for development and delivery of training on business continuity and crisis management.

Partner and facilitate with the business units and management on a quarterly/annual base on testing of plans and playbooks.

•Perform business continuity, Crisis risk/impact assessments and track and report progress on, or achievement of risk reduction activities.

•Support development and maintenance of policies, standards, procedures, guidelines and assist the Business continuity and Critical event Manager with developing and maintaining KPIs, KRIs and KCIs, Scorecard, Heat map, and Executive Dashboard. Performance metrics; compile and deliver regular and ad-hoc reports and briefings to management, business and technology risk owners, and other audiences, as needed. •Documentation of Crisis event in Archer. Providing minutes for BC/CM meetings.

Job Requirements

Position Requirements •Bachelor’s Degree in Computer Science or Engineering, Management Information Systems, or a related technical field.

•5-7 years of experience in business continuity program and planning methodology • Experience in business continuity planning; crisis management; cross-functional project management; internal communication; recovery tests and tabletop exercises.

•Active Certified Business Continuity Professional (CBCP) preferred.

•Proficiency and experience in performing Business continuity/Crisis risk/impact assessments in fast-paced environments. •Experience in researching and supporting development of business continuity and Crisis management policies and standards.

•Experience using eGRC platform (Archer) is highly desirable. •Experience developing Business continuity/Crisis risk performance metrics and reporting dashboards for executive, business and technical audiences. •Solid verbal, presentation and written communication skills. •Team player; demonstrated ability to develop positive relationships and effectively communicate with management, Business managers and IT operations employee.


Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.


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