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Associate Technical Writing

Date: Jun 29, 2019

Location: Bangalore, IN, 560066

Company: Sabre

Req ID: 46385

Job Family: Information Technology/Software Development

 

Operating in 29 markets across Asia Pacific, with over 2000 local staff, serving premium top blue-chip customers in the travel industry - from travel agencies, airlines, hotels, car rentals and insurance providers. Sabre have grown our presence significantly over the years, in order to tap on the immense potential of the world’s fast growing region. Sabre’s end-to-end technologies help create a differentiated portfolio of solutions and services driven by data and insights on how travel business operates in Asia Pacific. We help our travel partners create better customer experiences, optimise business operations and enhance competitiveness. As we continue to grow in the region, our people are AND will always be our biggest asset & investment, where we continue to bring together the best talent and help them achieve their own career aspirations in a truly global company.

Job Description

The technical writer will write the following document types for software solutions:

  • Online help files from which you will single-source the following document types:
    • Web Help
    • User Guides
    • System Administration Guides
    • Installation Guides
    • Other documents as requested.
  • Microsoft Word based documents and PDFs

 

The technical writer reports to the Technical Communication Manager. 

 

Responsibilities:

 

  • Collaborate with Development, Delivery, and Solutions teams to create or update online help files and documentation
  • Work with solution teams to estimate and determine the scope of a new project
  • Create and manager production schedules of projects
  • Work closely with solution subject matter experts (SMEs) to gain a working knowledge of the application
  • Work closely with SMEs to review existing documentation and determine where any updates and/or edits need to occur
  • Understand, interpret and translate technical requirements into an easily to understand format

 

 

Requirements

  • Minimum two year technical writing experience (required).
  • Minimum one year technical writing experience for a software company (required).
  • Experience working with any of the following single-sourcing tools (required):
    • MadCap Flare (preferred)
    • RoboHelp
  • Professional fluency in written and spoken English (required)
  • University degree in Technical Communication, English, or Journalism (preferred)
  • Proficiency in MS Office Suite, particularly MS Word
  • Demonstrated aptitude in technology applications
  • Excellent communication and problem solving skills
  • Ability to absorb knowledge easily over a short period of time
  • Attention to detail and ability to multitask
  • Ability to work under pressure and with aggressive deadlines
  • Ability to analyze and organize complex information and present it in an easy-to-understand manner
  • Proven ability to work collaboratively in a team environment

 

Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

 

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